With the advent of Sales Force Automation software (SFA) business solution, Pharma and FMCG organizations are keeping up with the industry trends, market updates in a better manner. Galaxy SFA solution helps sales team with Customer Relationship Management (CRM), online contact management, lead tracking, Daily Sales Report (DSR).
Galaxy SFA is available on-demand (Pay As You Go) for Pharma and FMCG organizations. Galaxy SFA is highly customizable to meet client demand without high fees for development, maintenance, support. Using Galaxy SFA organizations can focus on their Go To Market strategy in a better manner to deliver unique value proposition to customer and achieve competitive advantage. SFA software is useful for updating and managing essential information of customers in pharma and FMCG segment. Sales person can submit Daily Sales Report using Galaxy SFA even when he is offline or at remote locations with no network coverage.
Key BenefitsFaster submission of daily activities performed.
No data duplicacy.
Easy to use application for sales professionals.
Cost effective software.
Customer contact management.
Faster expense processing.
Capture insight of what is happening in the market.
WAR (Weekly Activity Report) readily available.
Point and click interface on both web and mobile. Negligible thumbing.
Daily Call Report (DCR)
Know Your Customer(KYC)
System also has the facility to record product samples given to customers. Sales person can capture customer remark / complain / compliment / suggestions.
Sahyog empowers salesperson to share market feedback about the product. For organization, retailers is consumer's representative as he engages directly with them and receives feedback about the product. With Galaxy SFA, you can do the surveys of retailers to know the product feedback.
BPM(Business Process Management)
Expense reimbursement is one of the critical part for any sales person. Galaxy SFA handles expenses 'At actual' and 'Fixed' both the types. System processes expenses submitted and it goes to FLM for approval. Sales person can track its status on dashboard.